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Massage therapist - CHERIE, AVOID at any cost. I personally feel you’re not at the right place. Please don’t waste people time and money for the service you provide. The worst ever massage experience, I have been to many different places for massage. Never ever this disaster. I chose “Max” as pressure point and highlighted the spots in the checkin form they gave. That form is actually a joke, they never followed. Cherie just put some oil on my feet and hands nothing else. NO massage, seriously! Did time pass with hot towels. I wish I would never ever visit this kind of place or experience people. As of 12/29/2024
It was my first time doing it last week, it was super pricy but I wanted to try it. I got my nails done because I wanted to do the deep plunge with the hot tub, steam room, sauna and showers and you have to buy something in order to use it. I decided to get my nails done, I’ll not be going back! The lady doing my nails sat me down and questioned if I already had gel. Since I had gel, she said it would take away from my services. At that point I didn’t care too much, it took her 25 minutes to get gel off of my nails, at other places it takes 10 minutes. She painted my nails with regular paint and only did 2 coats on the nails, so there were spots where there weren’t any paint on the nails. After I went out to pay, it was $125 at the very end when it was $80 to paint the nails!!! I looked and they charged me an extra $25 to remove the gel from my nails…I never saw anything that said they would charge. I asked about it and they said it was on the pamphlet (again I didn’t see it but it could have been there). They added a gratuity on the bill too and told the girl to take it off, I’ll pay the nail tech in cash by myself. I’m disappointed, the front staff seemed pretty rude as well.
Had massage therapist Cherie for a couples massage with my husband. The WORST massage I have ever had and I have had a lot. I honestly have tried to think of something kind to say as I do not like to give negative reviews without saying something positive since she is a human being. The only thing I can come up with is to encourage her that this is not her calling. Find something new please. She never actually massaged me except for my feet (which she went back to several times and I had written on my form to avoid my feet) and hands. I actually pulled my feet away from her once bc I couldn’t take it anymore. At one point I opened my eyes bc she wasn’t even touching me and she was holding her hands over my face. I wish I was making this up. I thought I was being punked. She used a lot of hot towels and just held them on me. She also held my ankles for awhile. This was a complete disaster. If my husband had not been enjoying a massage next to me I would have stopped the service altogether and not even finished. I thought about it several times. I actually feel sorry for her. I’m angry with myself for paying for this over priced service. Although, any price would have been overpriced.
We had a couples massage. Our therapists were both very professional and relaxing. Mine was the best I've had, which is saying a lot! The nail tech was gentle and relaxing. The atmosphere is relaxing and clean. Altogether a great experience. Can't wait till next time!
Today was my first visit to the spa, I had the pleasure of meeting Jodi. She was friendly, professional, and amazing. Not to mention just walking in the door, the ladies at the front desk we're friendly, and inviting. My experience was a good one. They have the softest sheets, it was very clean and comfortable. Thank you so much Jodi, for the great experience!! I'll definitely will book another appointment.