Heart Events by EDÉM

1115 S Main St, St Charles, MO 63301, USA

About Heart Events by EDÉM

3.6 / 5

from reviews

Is this your business?

    Micah May
    -
    December 11, 2022

    One of the best venues i have EVER went too. Staff is incredible, hospitality was phenomenal, polite, knowledgeable, very clean, amazing decor, very spacious, and I highly recommended them, if you are looking for a venue that would meet your satisfaction!!! Keep up the great work and thank you for being so awesome and outstanding!!!

    Rachel Reed
    -
    October 12, 2024

    The venue is beautiful and the staff are great! However the communication here is lacking! Do not expect to get any questions answered promptly or easily.

    Mary Elgin
    -
    April 04, 2023

    I had my wedding at Old Stone Chapel and Le Belle Coeur a couple of weeks ago, and I couldn’t have been happier with it! The venue was gorgeous and just what we wanted! Helen, Aaliyah, Romney and Daphne were all phenomenal to work with and we’re super easy to get ahold of. They couldn’t have been nicer! I strongly recommend any newly engaged couples to book this venue. You won’t regret it!!!

    Rachel Ruyle
    -
    October 10, 2022

    This venue was hands down the most unprofessional that I have ever witnessed. They ghosted my sister after she did her tasting up until the week of her wedding. We had to continuously reach out to them in order to make contact the MONDAY before her Sunday wedding. They assured her that everything would be fine and they put in her food order. On Tuesday they called her and told her that they had her down for a venue other than the one they signed the contract for months prior and they could not fulfill the contract they signed. Meaning they double booked the wedding. They told her she could move the wedding date meaning she would have to notify all her guests, change all her other already paid for services, or go through getting married at a venue she had adamantly told the owner that she had no interest in getting married in due to personal reasons. We insisted that they return her money due to this total breach in contract. The owner, Romney did refund her the money that was paid but it was like pulling teeth. She gave my brother in law and sister the ring around the whole week leading to their wedding. We had to scramble last minute to find another venue and caterer to make sure their wedding could come together for them. They were so incredibly unprofessional. You hear so many horror stories about wedding photographers, wedding cakes, etc. but this was the first time I had heard anything about a wedding venue doing something like this to one of their customers. Save yourself the stress and heartache and stay far away from here. I would also like to note that when my sister and brother in law went to go look at La Belle and sign the contract, the person who showed them around told them they were lucky they had this day available and that it should be a good day as long as they don't break up before their wedding day like so many others have been. Like... who says that?!

    Emily Marshall
    -
    February 19, 2023

    If I could give this place 0 stars I would do it! I booked my wedding reception in August for the following year October. In January of the year I am getting married they told me they double booked my wedding date and they could not accommodate us AFTER we paid them $3,000 for a deposit and signed a contract!!! And they weren’t even going to contact me I reached out to them to ask if everything was still good to go for our wedding date then they decided to tell me this!! All I can say is this company is trash and the business owner and employees are unprofessional I wouldn’t recommend this place to anyone. If anyone is considering this place just think twice, make sure your date is not already booked, and don’t even sign a contract because they do not care about a contract at all!!!

    Heart Events by EDÉM

    Our Address

    1115 S Main St, St Charles, MO 63301, USA

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